Frequently asked questions
Wherever possible we do our best to provide you with answers to common issues. Take a moment to look through the questions available to see if an answer already exists.
- The fuel cell will not drive a load when there is gas in the hydrogen tank
- The electrolyser will not drive a load while there is gas in the hydrogen tank
- The electrolyser does not produce gases
- ECO house USB software will not work.
- Stopwatch will not work, returns an error message.
- Virtual Autofault frozen front screen picture with no menu or interactivity.
- How can I use my PIC board under Windows 7 (64-bit)?
- Why does my VIP/VLAB DVM occasionally stop working?
- Why doesn’t the Temperature Converter application work correctly?
- What is a CSS rule?
- Does LJ software support Windows 7?
- How do I run older applications on Windows 7 64-bit?
- Why are there no Windows 7 questions in the CompTIA A+ Certification Exam Guide textbook?
- Can I use the Advantech Software Drivers from the Advantech CD or the Advantech website?
- Where can I get Advantech drivers for ST290 Industrial Control Technology Module?
- Why does my D3000 ExP not work after updating from an earlier version?
- Which Windows operating system versions does LJ software support?
- Why does my module specify a different network card to the one supplied?
- Why can I not get Circuit Wizard to run from my ST450 - Electronic Circuits module?
- Why does my PulseTEK not display a trace on screen?
- Why does my Virtual Eye display a warning about not being licensed?
- Why do I receive a Windows error when using the eContent system?
- My PC doesn’t have a Parallel port, can I connect the LJ Wind Tunnel to a USB port instead?
- Why does my USB Adapter not communicate with the attached hardware?
- Why is my Automotive curriculum page not loading?
- Why is my Living With Science curriculum page not loading?
- Why is my AEP curriculum page not loading?
- Why does the robot not perform reliably in Assignment 1, module ST240?
- How do I use remote deployment technologies to install ClassAct?
- Why does my robot keep jumping to incorrect positions?
- Why does my simulator display the message 'This simulator requires a later version of the Adobe Flash Player' when I have the latest version installed?
- Why does the processor not work and the fault LED come on?
- Why are mapped drives lost when a Vista/Windows 7 administrator is elevated
- Why does my SRS remote get stuck on 'FIND NET'?
- Why do I have an additional lesson (Impact on the Sun's Energy) in my Exploring Science module when I didn't order it, and why does it not work?
- I receive a 'C:\ProgramData…… Access is denied' error while installing eContent modules or SRS on Windows Vista.
- M3Gate will not open my .wml file
- Activating Rockwell software
- LJSample folder contents not as expected following installation of PSD1 - Computer Programming module
- Does LJ software support Windows Vista?
- Why does the eContent Question Assistant show incorrect information?
- Why do some application links in eContent not work?
- Why can't I see the Kodak camera in PhotoImpact?
- 'File' license has expired
- Unable to reinstall a module
- Adobe Flash install may fail with 'Error 1904'
- The second button on the eContent installation screen does not work. How can I install Applications and Presentations on a local PC?
- Why do the metric print margins in eContent material appear incorrect?
- What is the minimum specification of computer needed to run any of the scanTEK engineering modules?
- What is the minimum specification of computer to run Living with Science?
- Error running Voice Assist
- ScanMath not working
- Why does my ClassAct management system mimic screen keep adding new workstations?
- How can I stop the Windows task bar obscuring icons and text?
- AutoLab html does not load flash files
- Why am I unable to receive satellite images?
- Configuration problem setting up Netscape in Working with the Internet
- Why does my ST290 Industrial Control Technology PLC software lock up?
- My Autolab Panel Trainer does not respond correctly
- The Spoons program does not function correctly
- How can I select multiple lines in AutoCAD?
- What effect will Windows XP Service Pack 2 have on my ClassAct and ClassCampus systems?
- How do I export a report to Excel
- Student does not appear in Class Scheduler
- Can I change the font on reports?
- Thermoject not working
- You are not licensed to run this module
- ClassAct SRS Adhoc Instant Questions
- ST240 Robot not responding
- Deleting old templates without losing work completed.
- Auto remediation will not run
- On Screen Manual will not run
- Why do the pneumatic pistons not work?
- Input past end of file opening the glossary in Digital Photography.
- Why does the computer connect to the camera, but all I see on the monitor is a black screen during playback or capture?
- Why does the computer fail to recognise the new hard drive?
- Why does the overlay function not work?
- Why is the computer reporting that the data transfer rate is not sufficient?
- Turn off the Answers?
- Why does the GPS unit only find two satellites?
- Why does the submarine explode immediately?
- What voltage are the red and green lights?
- What pressure should I set the regulator to?
- How can I free the piston, it appears to be stuck?
- Why does my robot make a grinding noise and refuses to turn?
- Why does one or more of the robots joints refuse to work?
- Why does the speed dial on the Aerostream not register a reading?
- Why is the Aerostream Monitor unable to communicate with parallel port?
- Why is my Maglev unable to communicate with parallel port?
- Why don't the timing gates or impact sensors work on the Maglev Track?
- How do I correctly test the timing gates?
- Why is the T1 rod 3 inches too long?
- ClassAct Lock and Unlock classes
- Why don't my settings stick, even after rebooting the computer?
- Turn off the Question Report displayed to the student
- Start the Workstation Launcher Setup Utility
- What is Error 43
- What is Error 50 in Classact
- What do the scheduler colours mean?
- What are student based reports
- What is an assignment based report
- What does "Compacting the Database" do?
- How can I run D3000 CAI without logging on to ClassAct?
- How do I enable faults on the base unit?
- Why is the D3000 test button greyed out on EP base faults?
- Why does the transmitter and receiver not work in Electronic Communications?
- Make the Launcher start when Windows starts?
- Run two launch codes at the same time?
- Broadcast a message to my class?
- Move or copy a student?
- Move the icons of the PC's on my mimic screen bitmap?
- View the students alphabetically?
- Log on more than one student to a workstation?
- Error 41 loading an assignment
- Error 40 loading an assignment
- Mimic Screen bitmap image?
- Change the default backup location?
- Why does completed work not show up in View/Grade work?
- Why can't the Student Workstations connect to the Management PC
- Why is there a red bar on the Student Icon on the mimic screen?
- ClassACT Access Database Backups and Corruptions
- Marking Student Attendance
- Change the Score Message displayed to the Student
- Export Report Data from ClassAct
- Import Student/Classes
- Display the grade structure while viewing a report
- Print reports for more than one student
- Set a student extra work
- Deleting Suspended work
- How do I mark 'Instructor Marked' work.
- Allow a student to repeat work
- Error 3125
- What does the RED Exclamation mark mean?
- Lost your password?
- More icons than workstations on the mimic screen
- Turn off 'Prevent Access' to Windows
- How to Archive a Class in ClassAct
- How do I remove unwanted icons from the Network Management screen
- Why does the brake light not respond when I depress the brake pedal
- How do I allow pop-ups on Internet Explorer after installing Window XP Service Pack 2?
