Still need help?

Why does my simulator display the message 'This simulator requires a later version of the Adobe Flash Player' when I have the latest version installed?

Symptoms
Simulator splash screen displays message 'This simulator requires a later version of the Adobe Flash Player' when Flash Player version 10 is installed.

Cause
There is a minor issue with the code that detects which Flash Player you have installed. As such, the message is displayed for version 10 and above even though these exceed the minimum requirement.

Workaround
This issue does not affect the running of the simulator in any way.

Status
Patches are available for the following products:

  • All ScanTEK Engineering modules
  • Virtual Datalogger Stand-alone CD
  • Virtual Eye Stand-alone CD
  • Virtual Microscope Stand-alone CD

These patches can be downloaded from the Support section of our web site. Click here to go straight to the downloads.